This Privacy Policy governs the manner in which Monster Scout collects, uses, maintains and discloses information collected from users (each, a “User”) of the monsterscoutapp.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Monster Scout.

Privacy Policy

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Monster Scout may collect and use Users personal information for the following purposes:

  • To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

CHANGES TO THIS PRIVACY POLICY

Monster Scout has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

This document was last updated on September 08, 2014

FAQ

What is your shipping policy?

All orders (non-personalized) are typically processed within 3–5 business days and then shipped via USPS Flat Rate. No overnight or 2-day shipping currently available.

How do you handle exchanges or returns?

All sales are final. If you have any questions or concerns, please feel free to contact us at hello@monsterscoutapp.com

Where do monster babies come from?

Well….Ask your dad when your mom’s not around.

Where can I download your iPhone app?

You can download the Monster Scout iOS app on the App Store here

Do you guys ship internationally?

Nope. Sorry, we’re only shipping to addresses found within the USA at this point.

What types of payment do you take?

We accept most major credit cards through our shop. No cash or checks. We’d take

How quickly will you respond on emails?

We try to answer emails within 24-48 business hours.

Can I cancel my order?

If you catch us before we ship your product, no sweat. Otherwise, all sales are final. If you’d like to cancel your “pre-shipped” order, please email us at hello@monsterscoutapp.com. Be sure to include your Name, Order Number and the reason for your cancellation (it better be a good one).

 

 

Have any other questions?

Ask us at hello@monsterscoutapp.com